Terms & Conditions

We welcome you to the online store of <<STRASS>>

PAVLOY MELA 39 KORYDALLOS
N.T.Ρ: 118301072 S.O.D:NIKAIA

PHONE NUMBER : 2104943508

Please read our website terms and conditions carefully and make sure you fully understand them.

GENERALLY

It is the obligation of STRASS that the information given on the esorouxastrass website regarding the quality, quantity, main characteristics and prices of the products is absolutely accurate.
Nevertheless, on the computer screen some products may appear slightly different from reality (color, size, texture).

The prices listed in the catalogs next to each product include VAT.
These prices refer to the quantities that are available, while STRASS reserves the right to modify the description and prices of its products without prior notification, but undertakes, upon fulfillment of your order, to send the products you ordered with the characteristics and prices posted on its website at the time of the order.

each user is at his own sole responsibility and its content does not constitute and cannot in any case be interpreted as providing advice, direct or indirect exhortation of users to take any action or action. The evaluation of the content is up to each user who certifies that he has full legal capacity under Greek law and assumes sole responsibility for the use of any part of it. In the event that information of a certain person is entered in the relevant fields of the website, it is irrefutably presumed that the information in question is true, has been entered by the person himself and that he is legally competent.

have been introduced by the person himself and that he is legally competent. Otherwise, the company reserves all its legal rights to claim against each person in charge the rectification of any damage suffered by the order.

PURPOSE OF WEBSITE

The website has been created for the purpose of the electronic sale of products



SIGN UP

For the user's registration on the esorouxastrass website, where and as long as required, the user agrees to provide true, accurate, valid and complete information regarding the information requested in the relevant requests for access to the contents/services. Users agree to immediately notify STRASS of any unauthorized use of their account and any actual and/or potential breach of security.

SHIPMENT OF PRODUCT
Products are sent by ACS courier and delivered safely to the address specified by the user in two to five working days from the receipt of the order.
STRASS does not accept any liability in the event of a delay in delivery due to extreme weather, strikes and force majeure, in which case the above delivery deadline will be extended for as long as the reason for the delay lasts.
Shipping charges are calculated and suggested on the order form. The products are always accompanied by the corresponding documents. The customer has the possibility to choose his type

of the desired document (retail receipt or invoice), filling in the corresponding field on the website.
For orders within Greece, the cost is 3,50 euros , unless the total order exceeds 35 euros, in which case the transport costs are borne by STRASS
Parcels weighing more than two kilos are excluded, where there is an extra charge of 1 euro for each extra kilo, subject to any additional charges for parcels over 2 kilos and in hard-to-reach areas.

RETURN POLICY

The customer as a consumer within the meaning of Law 2251/1994 ("on consumer protection") confirms that:

 - Knows the identity and address of the company as a supplier, since these details are listed above on this website,

- the full cost of the service provided is clearly stated, and, as long as it does not include VAT, this is explicitly and clearly stated, while any additional costs (transportation, etc.) are also clearly stated,

- fully understands and consents to the method of payment, delivery and execution, he has not been asked to pay any amount for communicating with the company

- is complete and detailed

informed about all the characteristics, essential as well as non-essential, of the products and/or services.
The consumer customer is entitled to withdraw within fourteen (14) calendar days, returning the goods in their original condition, bearing the return costs. This withdrawal must be made by the customer in writing and communicated to STRASS. The merchant must refund the money within 14 days of receiving the cancellation request. However, he may delay refunding if he does not receive the products or receipt for their return. Refunds must include shipping costs paid by the consumer

It is clarified that returned products must not be used, worn, washed, altered or damaged and the tags that came with the product must be present, exactly as they were when you received it together with the retail receipt or invoice. The store's phone number 2104943508 should still be contacted beforehand to give you instructions.
DEFECTIVE PRODUCT
In the unlikely event that the customer receives a defective or damaged product, the store will make every effort to replace it with an identical or similar product at no additional cost. The consumer customer should inform by e-mail

or by phone to send him instructions for returning the product. If the product ceases to be available, it can be replaced with an equivalent product after consultation or a refund. STRASS does not have a warranty policy. It is not responsible for any damage that may occur from normal wear and tear, misuse and destruction when removing the tags

LIMITATIONS OF LIABILITY

In the event that it is impossible to execute an order, the STRASS has the right to withdraw and not fulfill it, and in case the price has already been collected, it is returned by deposit to your Bank account.



LINKS

The links in this space are not under our control and our Company is not responsible for their contents, changes or how they are updated

GOVERNING LAW AND OTHER TERMS

The terms and conditions of use of STRASS as well as any amendment thereof are governed and interpreted in accordance with Greek law.
All terms of use herein are material. If any provision is deemed invalid or voidable, it automatically ceases to be valid, without affecting the validity of the remaining terms.